About RingCentral
RingCentral is recognized as a leader in AI-powered communications, enabling businesses to connect seamlessly through various channels including calls, messages, meetings, and events. This innovative solution enhances communication efficiency for organizations worldwide. The platform is designed to streamline business interactions and foster collaboration.
Categories
Pros & Cons
Pros
- Smooth transition from other providers for some
- Professional onboarding in some cases
- Meets basic business needs
Cons
- Extremely poor customer support
- Long support wait times
- Forced contracts and difficult cancellation
- Technical setup issues
- Billing problems
- Messaging/texting limitations
- Call quality problems
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